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Personalization
Cell phones product specifications
Protecting your personal information
Waeva has collaborated with renowned artists and musicians worldwide to create personalized products for their customers. You tell us what you want, and our talented artists will create a product specially customized for you.
Product
Waeva will artistically create wallpaper, ringtone, or screen saver and deliver it to you monthly via email. The type of product/products you receive is based upon your selection in the sign in page. You are asked to provide us with the words you desire on the product. Please refrain from explicit, derogatory, racial, or offensive words.
Cell phones product specifications
(i) Wallpapers – Wallpapers come in many sizes and formats. Please limit the number of characters to 20 or less. Characters over twenty tend to look too cluttered. Please refrain from explicit, derogatory, racial, or offensive words.
(ii) Ringtones – Ringtones are created in mp3 format and should be tested on your phone before purchasing. Please refrain from explicit, derogatory, racial, or offensive words. Due to restrictions of the size of files, please limit words to 20 or less.
(iii) Screen Savers – Screen savers come in many sizes and formats. Please limit the number of characters to 20 or less. Characters over twenty tend to look too cluttered. Please refrain from explicit, derogatory, racial, or offensive words.
Delivery
Products will be delivered within five business days after the order is placed.. The product/products will be delivered to any device that connects to the internet and is capable of receiving emails. You are required to ensure that the email address you provide is valid and is capable of receiving the product you subscribed for.
Payment Information
By accepting these standard terms, you authorize WAEVA to automatically charge the credit card you have provided. All refund requests must comply with WAEVA's Refund Policy. You agree to notify WAEVA regarding any billing issues or disputes within 30 days after they have been charged. If any issues or disputes are not brought to WAEVA's attention within this term, you waive your right to dispute them. Any issues can be sent to customersupport@waeva.com.
Cancel Information
You may cancel this subscription by accessing your account at our sign in page.
Modifications to the policy
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances will it be used.
Protecting your personal information
WAEVA's intent is to strictly protect the security of your personal information and honor your choice for its intended use. WAEVA will protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We have installed the appropriate physical, electronic and managerial procedures to safeguard and secure information we collect online, including the use of SSL encryption technology when collecting or transferring sensitive data such as credit card information. While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping our customers information secured, and using it only as our customers would want us to, is a top priority for all of us at WAEVA. We will safeguard any information our customers share with us according to strict standards of confidentiality. We will not share customer information with any external organization unless we have been authorized to do so by the customer, or are required by law.
Account information is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of www.waeva.com by any person using your password. If other people have access to your e-mail, they may be able to access your password and obtain personal information about you (such as your credit card information), or change information about your user profile. You should not use an e-mail account operated by your employer because many employers have the legal right to access such e-mail accounts. Please advise us immediately at customerservice@waeva.com if you believe your password has been misused.
Refund Policy
Sometimes, though, no matter how hard we try, a problem will arise. We are sorry if this happens to you. In such an event, we have a REFUND POLICY:
If the merchandise you receive is incorrect or damaged, notify us immediately by e-mail at technicalsupport@waeva.com. We will make every effort to remedy the situation. If we have a duplicate or the correct product, we will send it to you. If we cannot resolve the issue, we will issue a refund for the cost of the item.